Shipping policy
Shipping Policy
At Muwebles Galore, we understand that reliable delivery is an essential part of purchasing high-quality products online. This Shipping Policy outlines how orders are processed, shipped, and delivered so you know exactly what to expect from the moment you place an order to final delivery.
Shipping Coverage Area
We currently ship to customers across all international destinations. Certain products are available exclusively for delivery within Canada, depending on supplier availability. Shipping eligibility is clearly indicated on each product page.
Order Confirmation
Once your order is placed, you will receive an order confirmation email confirming that your purchase has been successfully received. This email includes your order details and serves as confirmation that processing has begun.
If any additional information is required to complete your order, our team will contact you promptly.
Order Processing Time
Orders are typically prepared and processed within 3–5 business days. During this time, items are verified, prepared for shipment, and coordinated with our domestic suppliers and logistics partners.
For custom, made-to-order, or temporarily out-of-stock items, customers are contacted directly with updated production or fulfillment timelines before shipment proceeds.
Shipment Notification & Tracking
As soon as your order ships, you will receive a shipping confirmation email containing tracking information. This allows you to monitor your shipment’s progress in real time from dispatch through delivery.
Tracking updates may take up to 24–48 hours to become active after shipment confirmation.
Estimated Delivery Time
Typical delivery timelines are as follows:
- Handling Time: 3–5 business days
- Transit Time: 3–7 business days
- Total Estimated Delivery: 7–12 business days
Delivery times may vary depending on destination, product size, and carrier scheduling.
Shipping Carriers
We partner with trusted logistics providers to ensure secure and dependable delivery:
- DHL for international shipments.
- UPS, USPS, or FedEx Ground for products available within the Continental United States.
Large or oversized items may be shipped via freight delivery, which may include scheduled delivery appointments to ensure safe handling.
Delays & Exceptions
While we work closely with our shipping partners to meet delivery estimates, occasional delays can occur due to weather, customs processing, carrier capacity, or regional disruptions.
If a delay affects your order, we proactively notify you with updated delivery information and continued tracking support.
Contact Information
If you have any questions about your shipment or delivery status, our support team is here to help.
Muwebles Galore
Email: muweblesgaloresupport@gmail.com
We are committed to keeping you informed every step of the way and ensuring your order arrives safely and efficiently.